{"id":14,"date":"2026-07-30T19:15:43","date_gmt":"2026-07-30T19:15:43","guid":{"rendered":"https:\/\/theouai.it.com\/?page_id=14"},"modified":"2026-09-17T22:15:22","modified_gmt":"2026-09-17T22:15:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/theouai.it.com\/index.php\/refund_returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\n

On the OUAI to finding your perfect routine? If our products were not the perfect fit, no worries! We accept returns within 45 days of purchase<\/strong> from theouai.it.com<\/strong>. Visit https:\/\/theouai.it.com\/a\/return<\/strong><\/a> to initiate your return and we will send a prepaid label if your order requires one. All you’ll need is your order number and zip code to start.<\/h2>\n\n\n\n

Refund Process<\/strong><\/h3>\n\n\n\n
    \n
  1. Submit Request:<\/strong> Email us at [Your Support Email]<\/strong> or contact our online support, providing your order number and the reason for the refund (please attach photos if the item is damaged).<\/li>\n\n\n\n
  2. Review:<\/strong> We will review your request within [1-3] business days<\/strong> and provide the return address (for physical items).<\/li>\n\n\n\n
  3. Ship Item Back:<\/strong> Return the item to the designated address (Note: specify who covers the shipping fee\u2014e.g., “Quality-related returns are covered by us; non-quality returns are covered by the buyer”)<\/em>.<\/li>\n\n\n\n
  4. Refund Issuance:<\/strong> Once we receive and inspect the returned item, your refund will be processed and automatically applied to your original method of payment within [3-7] business days<\/strong>.<\/li>\n<\/ol>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    On the OUAI to finding your perfect routine? If our products were not the perfect fit, no worries! We accept returns […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":2,"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1909,"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/1909"}],"wp:attachment":[{"href":"https:\/\/theouai.it.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}